About the refund
Those 2 situation i can refund
1.
if package send out over 60 days did not get
the package may lost
i can refund all payment +shipping fee
2.
if package reject by customs house and the tracking show return to china
i can refund the all payment +shipping fee
Those 2 situation i will not refund
1.
The package is get tax by customs house so client did not get the package
and the package return to china
as package get tax so when it return the shipping fee and tax will high and i need paid for it
the cost is much higher then client paid
so i will not reufnd
And Tax is got by chance,it is can not avoid in every order
It is Risk in international shopping
2.
Client feel the color is not as picture on web
All the wig color is easy affected by environment light
I suggest that Canada and Germany that did not have tracking show of china air mail use Epackage
if you use china air mail
it will not have tracking slow in English
and did not have tracking out of China